How do I prioritize my tickets on the jira kanban board, I cannot move tickets up and down
Hi @Zoey Zaran -- Welcome to the Atlassian Community!
What type of project are you using, such as Company-managed, Team-Managed, etc.?
And, have you changed the board's filter sort order? If you changed the ORDER BY for the filter, please note the the drag-and-drop feature for moving issue order only works when using ORDER BY Rank ASC, such as with:
project = myProject ORDER BY Rank ASC
Kind regards,Bill
Under projects-Planning->Kanban Board, and i don't have those options to do that..... only quick filters that do not give me any good option, no rank or sort.
Please post an image of your board as that may provide more context. As needed, obscure the text of the items on your board. Thanks!
is there an email so it's not public?
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