change the credit card

Question

I am trying to update the credit card for payments....I cannot retrieve the interface descibed in the very detailed support help...may be due to the new billing platform??
I am full admin btw.
Thank you very much for the help

Stephanie

Luis Pellacani [Atlassian Support] · Answer

Hey @Stéphanie Huiban

Welcome to Atlassian Community.

In order to manage your payment method, you can follow the steps below:

To edit a saved card:

* Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

* From the side navigation, select Payment method.

* Find your card and select Edit.

* Follow the prompts to make edits.

I hope this helps :)

Cheers,

Luis Pellacani

Vronik · Answer

Hi

Look at this page, maybe can help you

https://www.atlassian.com/es/licensing/purchase-licensing/howtopay

But you can always open a support ticket to Atlassian

https://support.atlassian.com/confluence-cloud/

Regards