JSM - Story Point Field

Question

Good day, guys!

Is there a way to use something native or create a custom field for Story Point, but on Jira Service Management?

I know we have it on Jira Software, and it's really useful, but I need one on Jira Service Management.

The idea is to create a field that is set based on other 3 fields, each of them having a specific weight.

I'd need something as below:

Let's say we have these 3 fields on the Ticket screen (Issue Screen), which have a value from 1 to 5.

- Value = 30%

- Effort = 20%

- Impact = 50%

I'd need to set the Story Point based on the values added to them.

Is there a way to do it?

Thanks!

Gustavo Moraes_ydczrr · Answer

Thanks, @Christopher Yen

Do you know a way to convert text fields to numbers?

E.g.

I have a field called "Impact" but it's set as "Very High", "High", "Medium", etc.

I want to convert as below:

Very High -> 5

High -> 4

Medium -> 3

.

Do you know a way to do this?

Thanks again!

Gustavo Moraes_ydczrr · Answer

Thanks, @Josh Costella

Christopher Yen · Answer

Hi @Gustavo Moraes

I think it's possible but the calculated fields will depend on automation rules with the trigger of when any of those fields are edited, might be a little clunky.

In the Additional fields section I would try this JSON format to populate the weighted story point field. Replacing the fields with your actual 3 field smart values.

{
"fields": {
"Weighted Story Points": "{{#=}}{{issue.Value}} * 0.3 + {{issue.Effort}} * 0.2 + {{issue.Impact}} * 0.5{{/}}"
}
}