Allow logged in users to create issue anonymously

Question

Our users use Jira Service Desk to report incidents. We also want them to be able to do this anonymously so my question is how do I remove the below field from the portal.

I've tried:

* making a new project solely for anonymous requests
* updating the Browse projects and Create issues permissions to Public

This didn't work - any suggestions would be much appreciated.

Marc Jason Mutuc · Answer

It will still show on the history but if you want it cleared, just create an automation that removes the reporter.

Nikola Perisic · Answer

Hello @Brandon Elie

Sadly, this field cannot be deleted from the Jira as it was hard coded. There isn't a way for the users to anonymize themselves in order to raise the requests.