If a user is mentionned in a comment, add it as watcher (data center)

Garn_lgavks

Hi,

 

My goal is to add as watcher the first person tagged in a comment (no iterative branch in this case). I'm in a data center instance.

I followed the recommendation from Bill in this topic : 

https://community.atlassian.com/t5/Jira-questions/Automation-Help-Add-watcher-when-user-mentioned-in-comments/qaq-p/2121329

 

I have done a test by creating a comment with my coworker tagged "Test Automation @mycoworker" and checked in the audit log : the @mycoworker is not recognized.

It looks like the smart value is not working for me:

 {{issue.comments.last.body.split(" ").match("(accountid:.*)]").remove("accountid:")}}

 

 

 

Any help on this please?

Thanks,

Regards

Bill Sheboy

Hi @Garn 

First thing, I am using Jira Cloud and not Data Center, and so please test the solutions I offer with your site.

The other question you linked to uses a solution approach for Jira Cloud, which includes a user's account id to implement a mention.  However, I believe Jira Server and Data Center use a different mechanism with the user name.

Let's confirm that with your test rule: add a write to the audit log with this:

last comment body: {{issue.comments.last.body}}

Test your rule and review the log.  I suspect the entry looks like this:

last comment body: here is my comment mentioning [~billsheboy] in the sentence

If that is the case, you may adjust the match() and remove() function parameters accordingly.

Kind regards,
Bill