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Automation rule for two issues that are linked via another issue

Konrad_em2zlr

I have two projects A and B. Issue A1 is linked to two issues B1 and B2. Is it possible to design automation rule via branching or otherwise, so when B1 transitions to ‘Accepted’ status the issue B2 transitions automatically to ‘Rejected’ status. I imagine that there is a link between B1 an B2 via A1 issue, but perhaps I am mistaken?

Accepted answers

Shikha Verma_xy1o3z

Hi @Konrad You can try this:

Trigger: Issue transitioned (B1 to Accepted)
Branch: Branch on linked issues (Linked via A1)
- Condition: Linked issue is in project B and is not B1
Action: Transition issue (B2) to "Rejected"

Shikha Verma_xy1o3z

Hi @Marc -Devoteam- you can achieve this by using a Unique Identifier.

Create a custom field (e.g., "Unique Identifier") in Project B.
When linking issues B1 and B2 to A1, ensure that each issue in Project B has a unique identifier in this custom field.
Then Modify the Automation Rule: Add a JQL condition like project = B AND "Unique Identifier" = "Value1" to target B1 and a separate condition for B2 with "Unique Identifier" = "Value2".

All comments

Shikha Verma_xy1o3z

Hi @Konrad You can try this:

Trigger: Issue transitioned (B1 to Accepted)
Branch: Branch on linked issues (Linked via A1)
- Condition: Linked issue is in project B and is not B1
Action: Transition issue (B2) to "Rejected"

Marc -Devoteam-

Hi @Konrad

No there is no link between B1 and B2 if its not set.

The issues are both only linked to A1.

Automation could handle this, but you would need to have a link to B1 and B2

Marc -Devoteam-

Hi @Shikha Verma

Both issues B are in project B, then based on your suggestion, they would need to have an unique identifier, otherwise this rule will only work once.

Konrad_em2zlr

Hi Marc,

Thank you for the tip, however, the only link I would like to have is the one through A1.

Cheers

Konrad_em2zlr

Hi @Shikha Verma ,

Can you elaborate on step 2 please. I tried the 'Linked Issues' (from 'type of related issues' field) however that only works on direct links, that is when B1 transitions the A1 will transition but not the B2.

Edit:

I tried Condition, JQL condition:

project = B AND issue in linkedIssuesOf("{{issue.key}}") AND status != "Rejected"

for instance

Shikha Verma_xy1o3z

Hi @Marc -Devoteam- you can achieve this by using a Unique Identifier.

Create a custom field (e.g., "Unique Identifier") in Project B.
When linking issues B1 and B2 to A1, ensure that each issue in Project B has a unique identifier in this custom field.
Then Modify the Automation Rule: Add a JQL condition like project = B AND "Unique Identifier" = "Value1" to target B1 and a separate condition for B2 with "Unique Identifier" = "Value2".

Shikha Verma_xy1o3z

Hi @Konrad You can achieve this by JQL. Please try project = B AND issue in linkedIssuesOf("issueKey = {{triggerIssue.issueKey}}", "relates to")
Hope this will help you!