Opsgenie alert -> create jira issue is working, but I cannot see where to set priorities.

Haseeb Khan_2yi1lu

Alerts seem to be coming in as P1s through this particular workflow, and I'm not sure how/where to change that. Additionally, they are creating jira tickets through alert actions, but as P2s ( I have them changing priorities correctly with automation later on, but some automation we have set up does not work because of the priority level) . I want to configure what priority both the opsgenie alert and resulting ticket are set as

Christopher Yen

Hi @Haseeb Khan 

The available fields using the opsgenie automation is pretty limited at the moment. You can try using the "Additional fields" section

If using the ootb priority field I think it would be formatting like this

{
"fields": {
 "priority": {
  "name": "P1"
  }
 }
}

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