Link different Jira accounts in different Excel files using Jira Add-in

Question

I have different Jira account from different clients and want to extract Jira data using filters. But Jira add-in shows only Starred filters of one of them.

How can link my relevant jira account issued by every client to the Jira add-in in different Excel workbook?

I've changed my account from my avatars and all current solutions in google, but has worked yet.

John Funk · Answer

That sounds like a caching issue with your browser. Try clearing your cache and see if that helps.

Kourosh Samandarian · Answer

Separate Jira instance. Jira instance1 on the client1.atlassian.net, and instance2 on the client2.atlassian.net

John Funk · Answer

Thank you for the clarification. It sound more like you have an issue with your filters.

And what do you mean by account? Is this a separate project? Or a separate Jira instance?