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Custom field name varying in issue view as compared to filter view for the same issue.

Saurabh Chaurasia_1t0208

Hi,

I happen to have found myself in a rather odd issue. I have two custom fields of date type & with same name but different letter casing in the issues on my project. One is 'Due Date' and the other is named as 'due date'. I am entering data in 'Due Date' in the issue view but while filtering issues in 'Filters' I see the same entry reflecting under 'due date' column. Refer the images below.

Screenshot 2024-08-18 at 9.58.01 PM.png

Screenshot 2024-08-18 at 10.02.39 PM.png

Moreover, I am not able to see 'Due Date' as one of the available options while configuring columns for the filter.

Any explanation on why am I would be seeing this kind of behaviour?

Accepted answers

John Funk

Hi Saurabh,

Is this a team-managed or company-managed project?

Can you go to Settings > Issues > Custom fields and search for due, and what comes up?

All comments

John Funk

Hi Saurabh,

Is this a team-managed or company-managed project?

Can you go to Settings > Issues > Custom fields and search for due, and what comes up?

Saurabh Chaurasia_1t0208

Hi John,

this is a company-managed project

This is what i see in custom fields settings

second and third in the list are the concerned fields

Screenshot 2024-08-21 at 5.10.54 PM.png

John Funk

Yeah, that's the problem them - You shouldn't have all of those custom fields with the same name!! Plus there is a built-in system field called Due date. That's the field that should be used. These other fields should be deleted or have the names changed.

Saurabh Chaurasia_1t0208

Thanks John. I was thinking on the same lines.

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