help setting up automations to comment automatically everyday on high priority issues

Question

Good evening everybody I have been trying to create an automation that comments on all High-priority issues, that @ the assignee—scheduled for 9 am mon, Tues, Wed, Thur, Fri.

can anyone explain what the automation flow will look like

I tried this automation and it failed, I also tried flipping the "then and If" and still didn't work

I appreciate your help

best regards

Michael Adubasim

Mikael Sandberg · Answer

Your rule should look something like this:

In order to @ mention someone you have to use their Atlassian Id like this:

[~accountId:{{assignee.accountId}}]

Michael Adubasim · Answer

hey @Mikael Sandberg thank you for the speedy reply This is my new workflow for the automation does this make sense? also thank you for your help so far

Mikael Sandberg · Answer

Hi @Michael Adubasim,

Welcome to Atlassian Community!

What you have above should work, and if your JQL used in the scheduling step includes priority = High then you do not need the If component.

What is failing? Is the @ mentioning? What does the JQL look like that you should have specified in the Scheduled step?