The comment save through the API is successful but attachment preview not visible in actual JIRA.

Laxman Khokhar

How to resolve this issue and Actual Jira software in preview show?

Save Comment Request payload :

{ "body": { "type": "doc", "version": 1, "content": [ { "type": "paragraph", "content": [ { "type": "text", "text": "test comment with video, pptx, docx.......... 01" } ] }, { "type": "mediaGroup", "content": [ { "type": "media", "medialURL": "https://mydomain.atlassian.net/rest/api/3/attachment/content/114066", "extension": "file", "attrs": { "type": "external", "url": "https://mydomain.atlassian.net/rest/api/3/attachment/content/114066", "alt": "demo.docx" } }, { "type": "media", "medialURL": "https://mydomain.atlassian.net/rest/api/3/attachment/content/114067", "extension": "file", "attrs": { "type": "external", "url": "https://mydomain.atlassian.net/rest/api/3/attachment/content/114067", "alt": "samplepptx.pptx" } }, { "type": "media", "medialURL": "https://mydomain.atlassian.net/rest/api/3/attachment/content/114068", "extension": "file", "attrs": { "type": "external", "url": "https://mydomain.atlassian.net/rest/api/3/attachment/content/114068", "alt": "Account BE.webm" } } ] } ] } }

 

Adolfo Casari

@Laxman Khokhar 

This post should help,

https://community.atlassian.com/t5/Jira-questions/How-can-I-add-an-image-in-a-comment/qaq-p/952016#M515362