Tracking Licenses against an Org

Lee Hughes_jelavq

Hi all

We store our SaaS Licenses in our CRM.  I would like to get that data into JSM so when a support person looks at a ticket they can check licenses and end dates against the org.

However the org fields seem very limited.  Anyone got any ideas on how to achieve this?

 

Example below of the data table

Product Name, License End Date, License Quantity

 

Product Name 2, License End Date 2, License Quantity 2

Nadhila Savira

Hi Lee,

Please see the following page on Manage organization detail fields. Please let me know if there's something I'm missing in the information you're looking for.