Hi guys, Please advise what should be done if I want my customer portal show different custom sections (e.g. HRD, PMO and System Administration). Should I create 3 different projects?Thanks in advance!
Hi @Anastaseeya
You could use Request Groups and map the Request types into the Request Groups within the same JSM project. Hope this helps!
Hi Anandhi! Thanks for your prompt reply. I got it but I don't see the option to group the request types. Where is it located? I have followed all the guides I find but I don't have this option.
https://support.atlassian.com/jira-service-management-cloud/docs/organize-request-types-into-portal-groups/I don't have the portal settings option in the project settings.
@Anastaseeya What do you see in the Project's settings.
It looks like you're new here. Sign in or register to get started.