You have to define which CSV column maps to Issue Id if you want to import parents.

Question

Getting warning:

The below is the mapping I am trying to do to bulk import and link Epics with the Initiatives. Please note initiatives are already imported and the Parent ID field is the Jira issue key for initiatives.

John Funk · Answer

I don't. That would be a question for Atlassian. You should open a support ticket with them. If you do and get an answer, it would be great if you could share that back here.

https://support.atlassian.com/contact/#/

Latika Sharma · Answer

Hi John,

It didn't work so i chose the normal bulk import option where we are able to import 250 issues at a time.

Just want to understand if you have any clarity why same file worked on normal import option and for external system import option, it threw the error i have mentioned above?

John Funk · Answer

Okay, thanks for the info.

Yes, the Initiative would be mapped to the Parent field. But make sure the value in that column is not a name up the issue key of the initiative (e.g. ABC-123).

And again, you don't need to map Parent ID, but maybe you can rename Initiative Name in your CSV to Parent ID - and then map that field to the Parent field.