Need help with plusHours Automation

Question

I have created a variable as below

Then when I wrote a smart value expression to update Date and Time field with the duartion field as 5

But it is not updating the Date and time field. Can anyone suggest what is wrong?

Regards,

Dev

Bill Sheboy · Answer

Hi @Devarajan Mani

First, created variables are text / string types: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-variable

When you want to use them as a number they must be converted, such as with the asNumber function: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#asNumber

For example:

Next, you appear to have a field named Duration and then you are creating a variable with the same name.  Why do that rather than just using the field?

Next, you are referencing a field apparently named "AT Start Date".  Smart values for fields are name, spacing, and case-sensitive...and, sometimes the smart value does not exactly match the field display name on the Jira views.  When an incorrect smart value is used, it evaluates to null.

Please use this how-to article to confirm you have the correct smart value for your field: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Finally, when using created variables, I recommend always adding adding a prefix to avoid confusion with any field names.  For example, using the name varDuration instead of duration.

Kind regards,
Bill

John Funk · Answer

Hi Devarajan,

Just put duration inside curly brackets (but leave the parentheses also).

({{duration}})