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I created a JQL but "Not in Resource" is showing

Fritzie Quizon

I created a JQL in Jira Team Board but when Grouped by "Assignee" it says - Not in Resource. the tickets/issues are already assigned to a team member.

Here is the JQL

project = ED AND status != "To-Do" AND (assignee IN (712020:f4ef8bc2-0aa4-47e9-9f6a-0927eec11eaf, 712020:845b1189-ffff-43e8-ae01-969acd5f8db3, 712020:1b10d390-0482-4329-af49-97476673a61e) OR assignee IS EMPTY) AND updated >= "2024-08-09" AND updated <= "2024-08-10" ORDER BY created DESC

Accepted answers

All comments

Jack Brickey

Hi @Fritzie Quizon , I haven't seen that error before. Let's see if we can diagnose...

can you try the following JQL:

assignee IN (712020:f4ef8bc2-0aa4-47e9-9f6a-0927eec11eaf, 712020:845b1189-ffff-43e8-ae01-969acd5f8db3, 712020:1b10d390-0482-4329-af49-97476673a61e)

Fritzie Quizon

Still the same..

Fritzie Quizon

Screenshot 2024-08-09 at 7.44.26 PM.png

Jack Brickey

Ok then my guess is that one or more of the unique IDs is the issue. Can you test each individually "assignee = xxxx". Also, I assume you are entering the actual user name and finding in the drop-down that pops up?

shiva kumar Gosul

use "Structure" query to solve your issues in jira

Jack Brickey

@shiva kumar Gosul , "structure" query? Can you explain?

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