How do I use a subdomain to redirect to my cloud Confluence page?

Gordon Susteon

We have a domain registered using Route53 for various company internal services. I am trying to add a subdomain for our cloud Confluence page so that people can go to wiki.companyname.com and it redirects to our Confluence page. I've verified that the DNS record was successfully created in Route53 and that it propagated to DNS servers, but the site can't be reached when I navigate to it in my browser. Any suggestions? Is there anything that needs to be configured on the Confluence side to allow this kind of redirect?

Stavros_Rougas_EasyApps

@Gordon Susteon the person who clicks on wiki.companyname.com has permissions to see the subsequent Confluence page? Have you tired different pages to redirect to as a test, in different spaces, not a homepage?

We have an app that redirects from Confluence, this part is definitely complicated, can't create an actual 301. My point is Confluence is not WordPress even if many user expect it to work like a website.