Project roles aren't editable on the Free plan. Upgrade for advanced team configuration.

ARGIMIRO BENGONO EWORO BINDANG

Hello,

I'm trying to add our new member in our JIRA board, his name do appears in the name list but i can't add him, i got the following message: "Project roles aren't editable on the Free plan. Upgrade for advanced team configuration"

 

Any idea of how can i solve it?

Trudy P Claspill

Hello @ARGIMIRO BENGONO EWORO BINDANG 

Welcome to the Atlassian community.

If you are using the Free Jira Plan, then all the users to whom you grant Jira access will get the equivalent of Project Administrator access for all projects. 

It is a limitation of the Free plans that you cannot customize project permissions or project roles. That is documented here:

https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/

If you must customize user access (roles and permissions) on an ongoing basis you will have to upgrade to a paid plan; Standard or Premium subscription.