Get issue reporters associated customer organization

Question

Hello all,

I am attempting setup a post function using the Set Field Value Post Function(JMWE app). My goal is to check the current issue's reporters associated customer organization and add them to the ticket. One of the main reasons I am doing this instead of setting the organizations share automatically on the the global settings is that most of our customers do not like this feature at all. But there are some customers that I'd like to setup to allow it to be automatically added.

I have attempted several of the scripts supplies but no organizations are ever produced as a returned result. Any and all help would be appreciated.

Daniel McVay · Answer

Thank you. Although this is the closest I've gotten to this it looks like the Data Center version doesn't have this capability. We were not able to get this to work but were able to set up a looooooooong branching automation for what we need.

Bhanu_ihv087 · Answer

Hi @Daniel McVay

Here's a community post that can help you get some clarity on this:

https://community.atlassian.com/t5/Jira-questions/Assigning-Reporter-s-Organization-to-Issue-upon-it-s-creation/qaq-p/2065300