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Jira Settings section in Settings does not appear even though I am Org and Site admin

Snorre Strand Asbjørnsen

For information: I am currently both Org and Site Administrator.

I was going to configure workflows and screen schemes for my projects. However, looking at the "Wheel" for settings the "Jira Settings" does not Appear. Seen below is a screenshot of what appears when I go to the Settings section.

Furthermore, when I go to Settings in the Sandbox I see the specific section I am looking for as seen in the picture below.

Can someone please help me resolve this? I need to edit workflows schemes and screen schemes.

Accepted answers

Ollie Guan

hi @Snorre Strand Asbjørnsen ,

You may need to join some specific Jira admin group or ask Jira admin to grant Administer Jira permission to the site admin group.

All comments

Ollie Guan

hi @Snorre Strand Asbjørnsen ,

You may need to join some specific Jira admin group or ask Jira admin to grant Administer Jira permission to the site admin group.

Snorre Strand Asbjørnsen

These are the current access I have. Which one am I missing? Site-Admin?

Ollie Guan

This depends on the settings in the global permissions, usually the default is given to the group jira-admins-xxxx

Jietu20240806-151047@2x.png

Snorre Strand Asbjørnsen

Problem with that is that I cant even see the System Settings as they are not available either as they lie under the Jira Settings Tabs.

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