How do I get the "*" to display on required fields when creating a issue/ticket?

Steve Hooczko_k0ik6y

I want the "*" to show for each required field on the CREATE screen and not allow the user to submit the new ticket until all required fields are filled in.

I configured the fields as required in Field Configuration.

BTW - these fields are custom fields.

Trudy P Claspill

Hello @Steve Hooczko 

Can you let us know please if the issue(s) you are creating are in a Team Managed project or a Company Managed project? You can get that information from the Type field on the View All Projects page under the Projects menu.

If the issues are being created in a Company Managed project:

A project uses a Field Configuration Scheme to associate Field Configurations with Issue Types. Confirm that the Field Configuration you updated is included in the Field Configuration Scheme used by the project, and that the same Field Configuration is linked in that scheme to the Issue Type you are creating.