Unable to assign a DUE DATE on transition...At a loss!

Question

We have an assignee and due date. Despite JIRA assigning a user, I cannot get it to assign a due date when a transition occurs. I have tried a few things, and the best I can do is get the transition to fail and add an error message when the due date is missing. This is really not functional for our use, and it would be MUCH better if I could just assign a due date. The following will be processed after the transition occurs 1. Set issue fields For the current issue Due date will be set to:{{now.jiraDate}}(unless the field already has a value) Run as current user. Execution logs : 0 errors and 0 warnings in the last 24 hours2. Set issue status to the linked status of the destination workflow step. 3. Assign the issue to the current user. Please note that the issue will only be assigned to the current user if the current user has the 'Assignable User' permission. 4. Add a comment to an issue if one is entered during a transition. 5. Update change history for an issue and store the issue in the database. 6. Re-index an issue to keep indexes in sync with the database. 7. Fire a Generic Event event that can be processed by the listeners.

Robert Condon · Answer

Sorry to pick up this old thread.

Is it possible to add a number of days to %%CURRENT_DATETIME%% in the transition, or does it need automation?

Jovin · Answer

Hey @Jessica Schmor

Have you tried doing this on the Post Function for the transition?

* Open the workflow in edit mode on diagram view
* Select the transition you want this to apply to, then click on Post Functions
* Click on "Add a post function"
* Then choose "Update issue custom field"
* In the drop down set it to "Due date"
* For the value input %%CURRENT_DATETIME%%

Let me know if this helps!

Tomasz Kowalczyk · Answer

First of all, check and confirm that current user has schedule issue permission. That permission is for editing Due Date