Jira epic question

Question

* I have made the settings "Jira to Jira Align Sync" only on anything related to Epics at this point because this was causing a lot of headache for the teams.
* This means we cannot create Jira Epics in Align and push to Jira so we'll need to monitor on the Align to fill in the fields we need that are only in Align after they come over from Jira.  is there something I’m doing wrong here?

Tom O_Connor · Answer

Just making sure you saw these series of FAQs that pulls together the numerous articles around Jira and Jira Align integration.

https://community.atlassian.com/t5/Jira-Align-articles/Jira-and-Jira-Align-integration-readiness-FAQ-Table-of-Contents/ba-p/2546000

https://community.atlassian.com/t5/Jira-Align-articles/Jira-Align-connectivity-and-authentication-FAQ-Table-of-Contents/ba-p/2543553

https://community.atlassian.com/t5/Jira-Align-articles/How-to-resolve-Jira-Align-integration-issues-FAQ-Table-of/ba-p/2543561

ahmet.kilic@catworkx.com · Answer

Hey @Johnny Ringo

is it possible to share some screenshots to see how you build up the sync in Connector?

This would help me to identify root cause of problem why the fields don't get synced between Jira and JA.

Best,

Ahmet