Use changelog in smartvalue automation

Igor Titov_rwkkkl

I made a new automation rule and set up a trigger that checks the fullness of the "DueDate" field and, depending on the presence of a value inside the field, makes a label in the task. The example in picture 1.

pict. 1

 

But I encountered a difficulty in another project, where the "Due Date" field is not standard, but is set up through custom fields.

How do I create a rule to check whether this field is full, if it is custom?

The name of this field in the DataBase: customfield_10030

 

I've tried to make similar designs, but it don't work. Picture 2 and picture 3

pict.2

pict.3

 

Bill Sheboy

Hi @Igor Titov 

Smart values are name, spacing, and case-sensitive.  When an incorrect smart value is used, it evaluates to null.

The smart value for the built-in "Due Date" field is {{issue.duedate}} although there appear to be several aliases for it in Jira Cloud.

Please change to use this:

{{#changelog.duedate}}{{fromString}}{{/}}

 

To confirm the correct smart value (or custom field id) for a field, and if it is supported by automation rues, please use this how-to article: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

 

Kind regards,
Bill