my email automation content :
Thank you very much for the usual support and cooperation
Hi Ramcel,
What does the actual email look like? We don't know how it is different without seeing it.
@John Funk email description format send by the system
VS format on ticket view
spacing and format is different from ticket view
Sorry, that's a real mess. I would suggest you look at the add-on: https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud&tab=overview
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