How to allow specific user to select any object in an asset type field

Question

Hello,

I have an asset type field called "Service" with the following configuration:

I was wondering if it is possible to modify the configuration to allow a specific user to select any Business Services objects. I would like users to be able to pick any object when Automation for Jira is the reporter

Or if the ticket has a specific label then allow users to select any object. I have a label called "certificate-renewal" which is unique for this specific case so it could be used.

Danilo Simic_skxcoi · Answer

Hello @Adolfo Casari

I do but I would like to avoid this if possible.

I have "Contacts" object type which stores Users and Business Services, this is how I limit who can select which Business Service. If at the end there is no other solution I will have to do it this way, create a new Contacts object and add "Automation for Jira" as the user and give it all existing Business Services.

Adolfo Casari · Answer

@Danilo Simicyou probably have an object type User that references Business Services.

If that the case maybe having user "Automation for Jira" reference all of your  bussinnes services will do what you need.