how to use quickly a comment for creating a confluence page in knowledge base

André Matzke_h813za

Hello,

I have a well articulated comment with a very good description of the solution, with that I want to generate right away a confluence page in the knowledge database..

How can I do this "smoothly".

I cannot find any mentioning in any documentation how this could be done.

Actually I am confused. I find tons of docs how to setup the knowledge database but theres way to less documentation how to fill it "smoothly".

BR,

Andre

Kris Dewachter

HI @André Matzke ,

Welcome to the Community.

You can not generate a KB article from a comment.

Within the JSM ticket detail, you have the option to create a new article directly, but you have to copy/paste the information.

 

Best regards,

Kris