How to create automation on the form

RAMCEL MAGNAYE

i want to create automation based on the answered on the form.

example 

 

location ?

- option 1

- option 2

 

i want to create automation which auto assign the resolver group , if user select option 1 it will automatically send to the assigned technician and if user select option 2 it will automatically send to the different assigned technician.

 

how to call the form field on the automation and also how to call the answer in automation 

like :

form 1 = option 1 

Christopher Yen

Hi @RAMCEL MAGNAYE , welcome to the community. I would use the "IF or ELSE: Add conditions options" 

if I'm understanding your scenario correctly it would look something like this