Auto assigning participants

Nick Ignatenko

 

Hi, is there a way to auto assign a group of non-licensed users as participants to for a specific custom group I have created using Automation? I can do this for Watchers but not participants. This question was asked 4 years ago here so I am hoping I can now do it.

Thank you,

Nick 

Rilwan Ahmed

Hi @Nick Ignatenko ,

If you are looking for adding some users as request participants for a ticket, then in your Jira service Management project, go to project settings --> automation

Create rule with required trigger, add IF condition where you need the updates and in THEN, select Edit issue --> Request participant. Select the required users form the list. 

Sample rule: