How do I trigger an email sent to all ticket watchers 5 days prior a date in a custom field?

Question

I need to be able to send an email reminder to all jira ticket watchers prior and on the due date from a custom field date.

Victor - Modus Create · Answer

Hi @Ivan Dowling  ,

From what I understood of your request, it seems that you would find an alternative for this using Notification Assistant for Jira Cloud:

- https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud&tab=overview

The app allows you to set many different triggers that could help you with the task at hand.

Hope it helps.
Cheers,
Victor | Modus Create

Mohanraj Thangamuthu · Answer

Hello, Good day. You can use automation rule similar to : https://community.atlassian.com/t5/Jira-questions/Send-notifications-when-due-date-is-occuring/qaq-p/1822239 or You could also use filter subscription. https://support.atlassian.com/jira-software-cloud/docs/manage-filters/