Isolating spaces for clients from spaces used internally by our company

Question

We use Confluence spaces and Jira projects internally to manage products etc. We would also like to use Confluence spaces when interacting with external clients. In theory, we could create a space per client, but our security team are not happy with this approach. They would prefer a way to make those spaces more isolated so that a mistake in permissions could not result in the client getting visibility of internal spaces. Is there a way to isolate spaces or groups of spaces from our internal spaces?

Thanks

Emmet

Barbara Szczesniak · Answer

@Emmet Townsend Refer to these pages for more information:

* https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ 
* https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/ 
* https://support.atlassian.com/confluence-cloud/docs/assign-space-access-to-guests/

Emmet Townsend · Answer

I don't mind whether I pay or not.

They would have access for a number of months and would eventually be removed when the project ends.

I know we can restrict using permissions. I want to make it safe in the event of mistakes.

If an admin changes the permissions and makes a mistake, I dont want the external clients getting access to internal spaces. Hence my desire to isoloate all the spaces for clients. Ideally I could segrate at the org level without having to create another account and manage two accounts.

Kristian Klima_gtcuat · Answer

Hi @Emmet Townsend

It's all about permissions and restrictions. And using the guests as much as you can :)

Say you have spaces A and B. You want to share A with company X, space B with company Y.

So you could invite guests from X to access space A, guests from Y to access space B.

This is the most efficient and cheapest solution as the guests are free but can only access one space at a time). You can still control specific pages with page restrictions.

If you want the folks from X and Y access both spaces, you need to add them as users (paid seats).

Or you can mix and match.