Not Receiving Email Notifications

Raman_f7i2ef

 

 

Hi @Andy Heinzer 

I have also seemed to stop receiving my JIRA emails all of a sudden. Could you please check if there is something being bounced or blocked?

I have a reminders app set up, the logs for the app show that the emails are being sent and rescheduled, but I don't seem to receive any, everything was fine till a couple of days back.

 

Thanks,

Raman

Samuel Gatica _ServiceRocket_

Hi @Raman 

We had a similar issue last month and it was a block from Atlassian. I suggest you open a ticket with Atlassian https://support.atlassian.com/ as they are the only one that can fix that problem.

 

Best regards

Sam