Sprint on Ticket is not seen as an "update". (rest/api/3)

wout_swennen

 

Hello Jira Community,

I'm encountering an issue with the Jira REST API v3 related to sprint updates. Specifically, when we update the sprint of a ticket in Jira, no webhook is called.
    

Steps to reproduce:   
- Webhook is to listen to all changes on Jira Issue
- Update sprint on Jira Ticket

- No webhook sync in called

Anyone any idea on how to solve this?

Bill Sheboy

Hi @wout_swennen -- Welcome to the Atlassian Community!

I just tried that and it worked for me using this scenario:

• create a Incoming Webhook automation rule which receives issues, and lists their key and sprint
• using the above rule's created webhook URL, created a site outbound webhook listener for issue updates, sending the key in the URL
• tested by adding an issue to a sprint from the backlog, and the rule was triggered

 

How are you changing the issue and detecting the update?

Kind regards,
Bill