Downgrade from Standard to Free plan

Question

We have now less users then 10 and want to downgrade. How to downgrade when Product is deactivated?

Best regards

/Mattias

It husum · Answer

Don't find that option when Product is deactivated. Only reactivate Standard plan can be choosen.

Nikola Perisic · Answer

Hello @It husum

* Go to admin.atlassian.com/billing. ...
* Go to Subscriptions from the side navigation.
* From the subscriptions list, find the product you want to change the plan for and select Manage.
* On the Subscription details page, select Change plan.