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Auto Unflag on Schedule

Frank Pineiro

Hello,
Im very new to this automation. How can I setup automation to unflag a card in my project when the scheduled Date/Time hits? For example, the card is flagged and it has scheduled filled out for 7/5/2024 04:00, how can that card be auto unflagged?

Thanks!

Accepted answers

Bill Sheboy

Hi @Frank Pineiro -- Welcome to the Atlassian Community!

You could create a rule with a Scheduled Trigger, with JQL to identify the issues, and then use the Edit Issue action to clear the Flagged field.

However...how does your team use the "flag"? That is, what does it represent?

From what you describe, automatically clearing the flag may not align to the problem the team is solving by using the flag.

To learn more about automation rules before trying to write one, please look here:

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Frank Pineiro -- Welcome to the Atlassian Community!

You could create a rule with a Scheduled Trigger, with JQL to identify the issues, and then use the Edit Issue action to clear the Flagged field.

However...how does your team use the "flag"? That is, what does it represent?

From what you describe, automatically clearing the flag may not align to the problem the team is solving by using the flag.

To learn more about automation rules before trying to write one, please look here:

Kind regards,
Bill

Frank Pineiro

Hey Bill,

Thank you for the quick response! Under that Project, we flag cards until the scheduled date/time. I will attempt what you suggested.

Julia Smith_5dswzx

I was facing the same issue, but I finally resolved it thanks to your treatment of the problem.

Frank Pineiro

@Bill Sheboy No dice. Pretty sure im doing something wrong.

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