Associate new forms with old tickets

André Felipe Rodrigues Lopes

Hello, community I have a problem to solve, I have old tickets in my project that are associated with old forms and I just created a new form. In the latest issues, it is associated, but I would like to find a way to associate this new form with the old tickets, does anyone know a solution?

Mikael Sandberg

It can be done via automation. Are the fields in the form linked to Jira fields or do you just want to attach the form to existing issues? To just attach the form to existing issues is simple, just create a scheduled automation and use the Attach forms component. If you want to populate the form with linked Jira fields then you would also have to add a web request component that submits the form, this would sync the form fields with Jira fields.