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Jira loads in dark mode, then immediately switches to light mode. Bug or stray setting?

Thomas K. Ganss

Hi y'all,

I am seeing strange behavior of the dark mode setting in two of my jira sites.

When I open Jira, the page loads in dark mode but then immediately switches and reloads in light mode. I have to send the ctrl-k switch theme command to go back into dark mode, or adjust the mode in my settings. Changing pages within Jira or refreshing the page will sometimes also cause this behavior.

I have my default color set to dark mode. Chrome is also set to dark mode, as is windows.

Anyone experience a similar issue?

Accepted answers

Brant Schroeder

@Thomas K. Ganss welcome to the Atlassian community

Is it happening in all browsers? Is it happening to other users? Have you tried clearing your cache?

All comments

Brant Schroeder

@Thomas K. Ganss welcome to the Atlassian community

Is it happening in all browsers? Is it happening to other users? Have you tried clearing your cache?

Thomas K. Ganss

It seems just to be Chrome. Edge maintains the same setting that I last had active.
Other users don't report the same issue
I did just clear Chrome's cache, which didn't seem to affect the bug.

Thanks for your response!

Brant Schroeder

@Thomas K. Ganss what happens if you use incognito mode in chrome? I am wondering if it has something to do with your settings when you are logged into chrome.

Thomas K. Ganss

That seems to make a difference, actually. It seems to behave correctly while I'm in incognito.

Any ideas where to look for the right chrome setting?

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