Any ideas how to use Jira to manage Release support activities for a software?

Niru V

Any ideas how a software team could use Jira to manage software Release support activities on Sprint board? We currently use create this Software Release Support as an user story and add a sub-task(eg Regression Testing, Document Creation.) And would like to re-use this ticket/issue type every sprint.

Jack Brickey

Hi @Niru V , personally, I would not use sub tasks, but rather separate tasks and link them as relating to the primary issue. The reason for this is that it may be that all of those activities may not be achievable within the same sprint. However, if that is not the case for you, and you're confident that everything can and we'll be done within the same sprint in subtasks might be fine.