Created vs Resolved chart doesn't show "Resolved" tickets

Marta Ribeiro

My Created vs. Resolved Chart stopped counting the "Resolved" tickets on 20 of june 2024. Before this date, the gadget was working perfectly fine

 

My chart is based on this JQL Query: 

 

project = Jimpisoft AND type = Bug ORDER BY created DESC

 

My chart configuration is:

 

And my gadget looks like this:

 

Can you please help me solving this issue? Thank you!

Anandhi Arumugam _Cprime_

Hello @Marta Ribeiro Please check if a Resolution is set when an issue is moved to the 'Done' status. Only if a resolution is set, the date field 'resolutiondate' will be populated.

Hope this works for you.