Project permission access: create issue

Question

I created a role for my project for people to only be able to create an issue.

I tested it out with a colleague who had this role but could not create an issue.
However, when I added the Transition any issue from Work on "..." issues , he then was able to.

The create transition doesn't have particular rules.

Etienne Herlaut · Answer

I realised that they actually had the right to do so, the create button was just not appearing on the board under the open status. They could create an issue from the button at the top. Sorry, mb

Trudy P Claspill · Answer

Hello @Etienne Herlaut

Welcome to the Atlassian Community.

When the user was unable to create the issue, how did that restriction manifest? Could they open the Create Issue dialog? Could they fill in fields? Did the get an error when they clicked the final Create button?

Did you try using the Permission Helper to explore why they could not create the issue?

https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/