Edit/Update a custom field when deleting issue links

Question

Dear community,

I have rather strange or probably easy question.

Here is the case:
I have a ticket (A) and there are issues linked to this ticket which I am not bothered about.

I now have a custom field in ticket (A).

My question here is when we unlink or remove all the linked tickets from ticket (A), how can we create an automation rule using ''Issue Link Deleted'' trigger to update/edit the custom field with "No Linked Issues".

I have tried going through the instructions where it clearly describes about the source and destination issues and we can use {{issue}} and {{destinationIssue}}.

Could anyone let me know the rule or if anyone has a resolution for this?

John Funk · Answer

Probably best to get Atlassian support involved at this point.

https://support.atlassian.com/contact/#/

Bharat Kumar Bondalapati · Answer

@Joseph Chung Yin @John Funk

I actually want to make sure the automation works on destination issue (SD-8581) when linked issues are deleted.

Bharat Kumar Bondalapati · Answer

@Joseph Chung Yin

The following as suggested by @John Funk works fine when Issue(A) is the source.

In some case, the linked issues make Issue(B) as the source and this rule fails. I need to have a rule where Issue(A) irrespective of being a source or destination gets edited whenever linked issues are deleted.