problems logging in to app on Apple

Question

Hi, my colleague can't log into the App on his Apple phone. The email and password works on the web version. Are we missing something?

Danny Bishop_uxbm0a · Answer

hi, thanks! Yes I manage it

Dommalapati Chandrababu Naidu · Answer

Hi @Danny Bishop , Welcome to Atlassian Community!

Jira mobile app for IOS need IOS 16 or later version. please check with your colleague with IOS version.

If IOS version is less than 16, mobile app will not work and it works only in web.

Thanks,

Chandra

Dave Mathijs · Answer

Hi @Danny Bishop welcome to the Atlassian Community!

Is your account (email address/domain) managed by your organization?