Issue rank not working

Question

I have a project board that pulls in stories from multiple projects.  I used ScriptRunner Enhanced Search to create my filter and added the Order by Rank ASC to the filter.  When I apply it to my board, it allows me to click the button to allow issue ranking, however, when I go to my backlog, I am unable to drag and drop stories in order to re-rank them.

Carolyn Hinkel · Answer

That makes sense.  I will try to adjust the filter and see if that helps.

John Funk · Answer

Hi Carolyn,

In addition to the other suggestions, make sure that you have the Schedule Issues permission for all of the projects. That is needed to be able to drag cards up and down.

Trudy P Claspill · Answer

Hello @Carolyn Hinkel

Can you share with us the actual filter you are using?

The result of the filter may be such that there are issues from only three projects listed, but the filter may be constructed in a way that it could potentially get issues from other projects. In the filter you have to explicitly list the projects from which issues can be pulled. If the projects are not explicitly included in the filter, then Jira determines that the filter has the potential to pull issues from all projects in the Jira instance, and therefore requires you to have the permissions in all projects, not just the projects from which issues end up displayed.