Automation that will allow a "Team" field (locked) to be changed by other field

Question

So basically there are two fields,

Jira one - Team - which is locked

Mine - Team test - which is a dropdown list with teams avaliable for my department.

What`s the issue?

Team option shows a list of teams that are avaliable through all the Jira, and while this is cool, I don`t want to have to pick between 30 teams around company but rather from like 5-6 for a certain department.

Now what I want to do is to setup a dropdown field (Team Test) that when I pick a team there automation will change it on the team field, so I can use it to only list the teams that are relevant for each deparment.

Now I`m facing an issue where I cannot make an automation cause when I pick "Edit issue fields" it is not present to pick.

Is there a way to fix this?

Bill Sheboy · Answer

Hi @Krzysztof Kołodziejczyk -- Welcome to the Atlassian Community!

When a field is not listed in the dropdown list for the automation Issue Edit Fields action, you might be able to use advanced edit with JSON to set the value: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/

To confirm your field is supported for automation edit, and which smart value or custom field id to use, please use this how-to article: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Kind regards,
Bill

Krzysztof Kołodziejczyk_jo58mt · Answer

API is not in consideration here.