I am getting a "transaction failed" and "internal sever error" while trying change the state

Gagana_c2z98f

 

I am getting a "transaction failed" and "internal sever error" while trying change the state

My workflow supports the change of that state, but still it is not working. 

Kindly help me with the same. 

Also facing issues in editing permissions of a filter too. It succcessfully saves but when i check it again , the permissions are not changed. 

 

Kindly help me with the same

Cristian0791

Hi Gagana,

For the State Change Issue: Even though your workflow supports the change, check if there are any additional conditions/validatiors or required fields that might be causing the hiccup. Sometimes, clearing your browser cache or trying again later can help. If it still doesn’t work, the Jira logs or support team might provide more insights.

For Filter Permissions: If the permissions aren’t saving, try refreshing your browser or clearing the cache. Sometimes, changes might take a moment to reflect. If the issue persists, there might be a configuration glitch, and reaching out to support could be the next best step.

Hope this helps!