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Remove reporter from request form

Luca Andreatta

Hi all,

I don't find a way to remove or hide the reporter field in the request form.

If I access the "Raise a request page" as an Agent I want to remove or hide the "Raise this request on behalf of" field, is this possible?

In the "Project settings > Request types > Context fields" I put the Reporter field under the HIDE FIELD BELOW bar.

I'm using Jira Service Mangement Cloud standard.

Accepted answers

All comments

Rilwan Ahmed

Hi @Luca Andreatta ,

You need to revoke permission "Modify reporter" permission for all users/groups/roles in Project setting --> Permissions

Mohammad RahmaniNasab

Hi @Luca Andreatta ,

"Raise this request on behalf of" is only visible for admins and service desk agents (not for portal customers), BTW you can limit servicedesk team permissions in "Project settings > Permissions > Service Desk Agent".