how to use jira automation to iterate over a external api which returns 50 results at at a time

Pravin_9gpdui

Hi,

I am trying to hit a third part API, to get the usernames and store these information into Jira Insights.

The third party API, returns only 50 results at a time (pagination).

How can I use Jira automation to incrementally go voer this API and get the results. For e.g.

When the jira automation runs for the first time, it gets 50 usersname, and stores in JIra insights, then it runs again but this time hits the api, and page 2 to get the 51-100 usernames and so on

 

Please suggest.

Joseph Chung Yin

@Pravin -

Since it is dealing with a third party API calls, you need to contact the vendor of the APIs for suggestion and support.  The behavior of the APIs returning the results is not controlled within JSM, thus automation rule has no ways to change the returning results pagination process.

Sorry.

Best, Joseph Chung Yin