Tickets are Not Showing in Board View (no filters applied)

Question

Hi Everyone!

I'm currently running into an issue on my kanban board where issues are created and have progressed from left -> right but as they progress toward the right end of the board, they are no longer visible...

I can see everything in "List" view but for some reason, I have tickets that aren't shown in "Board" view despite there being no filters applied.

Any insight would be greatly appreciated!

Deepak Jain · Answer

Hello -

Can you check this ("Hide completed issues older than") setting in board configuration -> General ?

May be your board is hiding completed issues after certain time.

Or else check "Kanban board sub-filter" query as well.

Best Regards,

Deepak

Shawn Doyle - ReleaseTEAM · Answer

Check to see if there are any column constraints, like number of issues in the column.

Chase Simsa · Answer

Even when I go to sort my tickets based on "status" in "List" view, it doesn't sorry the status correctly...