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Create a Bug linked to Requirement in Team-Managed projects

Sergio Cardoso_oa56ud

What is the Jira configuration so that the external client can create Bugs associated with Requirements?

Currently, as an Admin, I can create a Bug linked to a Requirement, but when external clients want to do this, the ‘Linked Issues’ field does not appear on the client's page layout.

Any tips?

Thank you

Accepted answers

Trudy P Claspill

Hello @Sergio Cardoso

Welcome to the Atlassian community.

What type of project is being used? You said it is Team Managed, but is it Business, Software, or Service Management? You can get that information from the Type column on the View All Projects page under the Projects menu.

Can you provide a screen image of what the client sees?

All comments

Trudy P Claspill

Hello @Sergio Cardoso

Welcome to the Atlassian community.

Can you provide a screen image of what the client sees?

Sergio Cardoso_oa56ud

Hi @Trudy P Claspill

Thanks for the warm welcome!

As requested, I'm sharing some screens of the project config.
Thanks for the help!

Type: Team Managed - Business project

Screen Image of client-side:

Screenshot 2024-07-22 at 10.20.12.png

Sergio Cardoso_oa56ud

Screenshot 2024-07-22 at 14.05.00.png

I also send this screen from Bug Field Configuration

Sergio Cardoso_oa56ud

Screenshot 2024-07-22 at 14.20.36.png The challenge is to ensure these two fields are available on the client side when creating a bug, allowing them to be associated with a requirement.

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