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Learn how to add a series

森山　慎也/fsi017

I would like to stat on how many incident there were for each customer. I want to be able to see it in a graph. I want to add a series of reports, but I can't. Is there a similar feature in the dashboard? How do I set it up?

Accepted answers

Alex Koxaras -Relational-

Hi @森山　慎也/fsi017 and welcome to the community,

Out of the box, you can't have such a report. Unfortunately Jira doesn't provide enough functionalities to be able to do that. If you want to have such a graph inside Jira, then 3rd party apps is your only hope.

Other than that you could export your issues to excel (1000 at a time) and process them there.

All comments

Alex Koxaras -Relational-

Hi @森山　慎也/fsi017 and welcome to the community,

Other than that you could export your issues to excel (1000 at a time) and process them there.

森山　慎也/fsi017

Thank you for your answer.

>then 3rd party apps is your only hope.
Does it mean that 3rd apps can work with Jira? I want you to tell me how to do it.
Or, Is there a way to get statistics for each ticket reporter in Jira Service Management?

Alex Koxaras -Relational-

Yes, of course they can. visit marketplace.atlassian.com

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